INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. How can I place an order?

Choose your product, add it to the cart, and complete checkout. For help with an order, call +8801718270971.

2. How long will it take to receive my order?

After confirmation, estimated delivery is 24–72 hours inside Dhaka, 2–5 business days outside Dhaka, or 3–7 business days in remote areas. See our Delivery Policy for details.

3. What payment methods do you accept?

We accept the available payment methods shown at checkout. Please select your preferred payment option when placing your order.

 

4. Can I return or exchange a product?

Eligible products may be returned or exchanged under our Return & Refund Policy. Contact support with your order number and a description of the issue.

5. How can I track my order?

Once your order has been processed and shipped, we will provide the available tracking information so you can check your delivery status.

6. What should I do if I receive a damaged or wrong product?

If you receive a wrong, damaged or incomplete product, contact us within 24 hours of receipt with your order number and a description of the issue. Include photos or an unboxing video if available.

7. Can I cancel my order after placing it?

Order cancellation may be possible if your order has not yet been processed or shipped. Please contact us as soon as possible to request cancellation.

8. How can I contact customer support?

AYHAN SUPER SHOP is operated by আর আয়হান সুপার সপ (R AYHAN SUPER SHOP). Registered business address: 63, Uttar Kajla, Jatrabari, Dhaka, Bangladesh. Trade license: TRAD/DSCC/002303/2026.
Phone: +8801718270971 · WhatsApp · Telegram · info@ayhansupershop.com.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS